CWT turbocharges its business intelligence and reporting solution with new AI-powered features
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CWT has added new synthetic intelligence (AI)-enabled capabilities, powered by ThoughtSpot, to its Analytics enterprise intelligence and reporting answer, making it simpler and faster to go looking, visualize, and analyze journey knowledge and make insightful choices.
Customers can now enter search queries in pure language, as a substitute of keyword-based phrases. For instance:
- “What had been the typical CO2 emissions for worldwide flights taken by vacationers in Germany final yr?”
- “How has the net adoption price in India modified from 2022-2024? Use a bar chart.”
- “Present me an inventory of vacationers who’re at the moment in Minneapolis, Minnesota, USA.”
Analytics can interpret these requests, uncover insights in close to real-time from reserving knowledge, and current clear, easy-to-digest solutions. Customers may even customise the search outcomes by asking it to visualise the information in a selected format similar to a desk, graph or chart.
Along with surfacing related search outcomes, Analytics can shortly analyze user-created Liveboards1 to supply a abstract of any anticipated and sudden modifications within the knowledge – for instance, a drop in on-line adoption charges or a rise in carbon emissions. The AI-generated abstract consists of potential causes of the change and the general impression on KPIs, so the consumer can take swift motion.
Customers also can present instantaneous suggestions on search outcomes, which trains the AI mannequin to raised perceive their intent and supply extra correct and personalised responses with every use.
“Integrating these enhanced AI capabilities into our Analytics reporting answer revolutionizes how our clients work together with their journey knowledge,” stated Erica Antony, CWT’s Chief Product Officer. “By enabling pure language queries, we simplify the method of uncovering crucial insights, permitting companies to make knowledgeable choices swiftly and confidently. This enhancement underscores our dedication to leveraging cutting-edge know-how to drive worth for our purchasers.”
CWT has been deploying superior AI capabilities throughout its suite of services and products to create a greater consumer expertise for its clients. This consists of latest upgrades to its messaging assist channel and airfare optimization service.
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